Top Technology Trends in Insurance Domain
Technology is evolving fast and many insurance organizations are challenged to keep up the pace. The top priority of an insurance company today is profitable & sustainable growth and to enable this, leading insurance carriers are taking all possible measures to deploy innovative practices & latest technology for improving the business processes and streamlining legacy applications.
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“Digital Natives” is and will continue to dominate the workplace, which has huge implications for agents and brokers looking to engage with customers and grow their businesses. As the millennial generation matures and enters its peak, buying power, digital and more-automated ways of doing business will become a fundamental part of day-to-day workflows.
From the rise of mobile users and cloud-based technology to social media interaction, a Deloitte study on 2016 tech trends for insurance agents explains that insurance agents are finally realizing the need to be more nimble, efficient and accessible to serve today’s customer.
To add to this, there is a challenging regulatory environment that continues to add more regulation to streamline the insurance sector. A recent Deloitte report outlines that such regulations are no longer one between state and federal entities, but a hybrid of U.S. and state government regulation of insurance entities to ensure efficiency and adherence to state and federal standard procedures.
As a result, insurance agents not only feel pressured to digitize their workflow, but also must streamline business processes to make the cost of doing business more efficient and in-line with these regulations.
While 63% of insurance businesses report that they are ready to move towards more digital
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